Piano Brochures

Brochures about New Pianos are littered with adjectives that imply a superiority of tone, craftsmanship, build quality, choice of materials, the range of models... on and on!

The unfortunate would-be buyer, has to learn a sort of code before coming close to making a decision. Then, when the piano is delivered, the tuner often has to 'iron out' the niggles and tweak the odd misbehaving notes before the customer feels he has made the right choice.

The most difficult part about using words and pictures to describe a piano, is that every piano is so different. Tastes are different. The process of choosing a particular piano is a deeply personal thing. Any attempt to narrow the decision down to a particular piano by simply reading a brochure, is doomed to meet with disappointment.

In a glossy brochure, references made to the piano maker's art, is little more than part of the overall intention to impress the reader. What does it really mean? Great skill and patience are essential to build a piano but building a piano is also an art. Craft, experience and a profound love of the work are the special ingredients needed to produce that spark of inspiration for the piano buyer. 

What buyers really need to know is that their choice will match their expectations.

As a tuner, I come across many new pianos. Sadly only a few of them get my 'thumbs-up' vote. This is not because I do not like new pianos, but because I am often disappointed myself with the condition of the piano when I get to tune it in the customer's house.

If I were spending serious money on a piano, I would feel justified in having high expectations - Isn't that what the brochures are trying inspire in the buyer? 

A while ago, a customer who bought a top name 'silent' piano, to replace a piano that was rather old and definitely inferior, said she regretted ever buying the new one! Why? Because it was not what she led to believe it was. This is not a customer who will go about saying she was 'completely satisfied' with the piano. 

Another customer bought a high-end and expensive piano. After the free tuning, she was less than overwhelmed with it - only to be told by the tuner/technician that she was being too fussy! 

Piano makers seem not to care about their pianos once in the hands of the retailer. Pianists are the buyers and users of pianos - if the goods supplied are poor, the demand will soon drain away. In the Piano Trade, we have a lot of work to do!  

The Piano World

© Steve Burden

A Strange Fondness for Old Pianos

There is a strange fondness for old pianos among many who set out to buy an inexpensive piano for that corner spot in the front room. The thinking seems to assume that if it is old, whatever the maker's name on the front, it has to be a good piano. 

Old pianos do have a charm about them, their looks, proportions, the ivory keys (if present and in good condition) will give out a sense of nostalgia - and you might even hear a whisper in your ear saying, "This is how pianos were made in the golden age!" 

But 80 years on, many of the original qualities have drained away - slipped like sand through the hourglass of time. What remains is something in need of massive investment or replacement.

Of course, there are exceptions. It is remarkable when you come across a piano 100 years old or more, which has been miraculously preserved - perhaps because it has only ever been played by the tuner who calls every now and then. Examples of pianos with no wear and tear are extremely rare and, when met with, have the air of sad neglect or at least, the vibe of a life not lived. Likely to be valued more as a treasured family heirloom than a musical instrument.

Major rebuilding work on a piano is hugely expensive. Unless the piano is one of the very top makes, the repairs will cost far more than the piano will ever be worth. 

If you need a reliable piano - able to function properly and stand in tune, do not buy an older piano, even if it is pretty! Buying cheap - only to find you have to spend serious money to bring it into reasonable playing order is just an embarrassing waste of money!

Some technicians love older pianos but as a rule, I always think old pianos can never perform as well as a piano half its age. 

When buying a piano, try to get some advice and buy the youngest, most up-together piano you can find. Please do not be hoodwinked by the 'strange fondness for old pianos!'

The Piano World

© Steve Burden

Tuner or Magician?

Tuners are often asked to work some kind of magic on an unpromising piano for a concert. It is surprising pianists don't complain about the condition of the piano they have to play! Perhaps they do - but after the event it's too late for anything to be done about it.

This kind of thing should not happen: 

A celebrity singer and her accompanist felt the piano they were given to use was not up to scratch. So, at very short notice, the tuner was given 30 minutes to work some kind of miracle with a woefully out-of-tune piano.  

Or, for a New Year's Eve event - a Piano Concerto, complete with orchestra... The piano was to arrive 28 December but could not be unpacked until New Year's Eve itself, and the tuner given one hour to tune it for the concert!

A major American comes to town with his band and entourage but need a local tuner to prepare the piano. The day before the gig, organisers ring for a tuner and reckon the job could be done in 45 minutes.

I remember as a very young tuner being sent to tune an elderly piano for a concert by an established pianist. After my initial tuning I was to tune it again after his rehearsal. Alas, he announced the piano was not good enough to play his program. Fortunately my tuning was acceptable but the piano was found wanting.

Why does this kind of thing happen? Surely, anyone who puts on events like these should have some appreciation of what is involved in preparing a piano for a fully professional concert and ensure the piano is up to the task. 

We live in an age when an instant response is expected for any request. In this respect, the piano does not belong in our modern 'instant-fix' world. Every piano is unique, it does not like rapid changes of environment, and even worse, every piano takes its own time to settle down. A pianist taking their own piano on tour has to accept a less than perfectly tuned piano - unless proper arrangements are made well in advance.

Hiring in a piano is not easy when there is little choice and/or limited funds, but who really wants to pay good money to hear good artists doing battle with an inadequate instrument? 

Tuner's Journal

© Steve Burden